Shipping policy
- Built-to-Order Products: The production time for built-to-order products is typically 7-14 business days from the date of order placement. Please note that this timeframe includes the fabrication process and does not account for shipping transit time.
- Standard Products: For other products available on our website, the shipping timeframe is also 7-14 business days from the date of order placement.
Business Hours:
Our business operates from Monday to Friday, excluding major holidays. Orders received outside of our business hours will be processed on the next business day.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery. You can track your package directly on the carrier's website using the provided tracking information.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at info@jackfabs.com. We are here to assist you with any inquiries you may have.